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Privacy Policy

1. Introduction
Millie Brooks respects your privacy and is committed to safeguarding the personal information of clients and website visitors. This Privacy Policy outlines how personal information is collected, used, disclosed, and protected.

We aim to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using this website and services, you agree to the terms of this policy.

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2. Collection of Personal Information
We may collect personal information in a variety of ways, including when you:

  • Fill out forms on this website

  • Contact us via email or phone

  • Engage in consultations or project work

  • Purchase digital products or services

  • Submit feedback, surveys, or enquiries

The information collected may include:

  • Name, email address, phone number

  • Business name, role, or project details

  • Any additional information you choose to provide

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3. How We Collect Your Information
Personal information may be collected through:

  • Website interactions (forms, analytics, cookies)

  • Email or direct communication

  • Client work, consultations, and collaborations

We may also collect limited technical data such as IP address, browser type, and pages visited.

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4. Use of Personal Information
Personal information is used to:

  • Respond to enquiries and provide services

  • Deliver projects, products, or updates

  • Improve website performance and user experience

  • Send relevant communications, offers, or updates (you can opt out anytime)

We may also receive information from third parties (such as platforms used to deliver services or process payments), which is handled in line with this policy.

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5. Cookies and Analytics
This website may use cookies and similar technologies to:

  • Understand how visitors use the site

  • Improve functionality and performance

  • Support marketing and advertising efforts

You can choose to disable cookies through your browser settings.

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6. Disclosure of Personal Information
Personal information may be shared with trusted third parties where necessary, including:

  • Contractors or collaborators involved in delivering services

  • Service providers (e.g. website hosting, analytics tools, payment platforms like Gumroad)

  • Professional advisers (e.g. accountants or legal advisers)

  • Authorities where required by law

Personal information is not sold or rented to third parties.

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7. Overseas Data Storage
Some third-party providers used to operate this business (such as hosting, analytics, email or payment platforms) may store or process data outside of Australia.

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Reasonable steps are taken to ensure your information is handled securely and in accordance with this policy.

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8. Data Security and Retention
Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, or disclosure.

Information is retained only as long as necessary for business or legal purposes, and is securely deleted or anonymised when no longer required.

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9. Your Rights
You may request to:

  • Access the personal information held about you

  • Correct or update your information

  • Request deletion of your information

  • Opt out of marketing communications at any time

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10. Complaints
If you believe your privacy has been breached, you can contact us using the details below. We will investigate and respond within a reasonable timeframe.

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11. Changes to This Policy
This Privacy Policy may be updated from time to time. Updates will be published on this page.

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12. Contact
For any questions or requests regarding this Privacy Policy, please contact:

Email: hello.milliebrooks@gmail.com

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